The diffusion of digital technology into nearly every business and workplace is reshaping the world of work.
The way that work is conceptualized and how people perform their jobs have been transformed by digitalization due to the increased speed of business processes, reduced transaction costs, and increased efficiency of resource use. Driven by advanced technology, conventional work styles requiring high labor intensity have shifted toward less physical interaction, ultimately transforming labor-management relations in recent years.

To examine the current status of and issues related to labor-management relations in the digital era among APO members and identify the roles of different stakeholders in promoting harmonious labor-management relations to improve productivity, the APO Secretariat collaborated with the KPC to organize a face-to-face Workshop on Labor–management Relations in the Digital Era from 26–29 November. Nineteen participants from 18 APO members attended the workshop, with resource persons from Japan, the Philippines, and the ROK.

Participants were familiarized with the following concepts: managing workplaces in the digital era, e-human resources management, digitalization and labor-management issues, new digital technologies in workplaces, rethinking workplaces in the digital era, labor productivity performance in the digital era, AI and its impact on labor-management relations, strengthening labor-management relations in the digital era, and labor-management relations transformation in the future. The program also included site visits to Douzone Bizon and the National Human Resources Development Institute (NHI), representing the private and public sectors respectively.