Behavioral insights (BIs) are crucial for designing effective regulations, improving compliance rates, engaging stakeholders, and evaluating interventions. By incorporating BIs into regulatory management, organizations can enhance regulatory effectiveness and results, fostering evidence-based policymaking. The Malaysia Productivity Corporation (MPC) organized a face-to-face APO training course on Applications of Behavioral Insights in Regulatory Management, 11–15 September, in Kuala Lumpur. It was attended by 27 participants from nine APO members, including policymakers, government officials, and representatives from local government units and enterprises responsible for regulations and public policymaking.

Promoting behavioral change through regulation was crucial during the pandemic. That approach also eliminated “frictional factors” while implementing regulations and policies. Facilitated by four resource persons from the ROK, Malaysia, and Singapore, the training course discussed ways to use behavioral and social science insights for evidence-based policymaking.

The resource persons shared insights on BI applications in the public sector, policymaking, and regulatory practices, including communication and stakeholder engagement. Participants explored future BI trends, challenges, and case studies from Malaysia and international best practices.