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Performance management systems are tools to measure, control, and improve operations to achieve strategic goals. In the public sector, they are applied to set standards for improving the performanc
In the Asia-Pacific region, the service sector plays a significant role in economic and labor productivity growth. According to the APO Productivity Databook 2021, in 2010–19 the service sector d
Rural tourism has great potential in the Asia-Pacific region with its abundant natural and cultural resources. The APO has been supporting its members in promoting productive, sustainable, and incl
Process optimization, or the enhancement of business process management, aims to reduce costs while increasing performance, productivity, and efficiency. Process management and optimization are cri