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Training Course for Assessors for the Green Productivity Specialists Certification Program

Venue -
India , India
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The APO Accreditation and Certification Program involves certification and recertification of CBs in members that operate APO certification of persons schemes. As a continuous improvement, the APO revised and standardized its certification of persons schemes on productivity specialists and GP specialists in 2023. Under the APO-GPS 201:2023 Requirements for Green Productivity Specialists scheme, CBs conduct […]

Workshop on Innovative Transformation for Lifestyle and Service Sectors

Venue -
Singapore
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The COVID-19 pandemic caused significant changes in the lifestyle and service sectors, including remote work, social distancing, and altered business hours. These trends will likely persist postpandemic. It has thus become imperative for the sectors to elevate both managerial and employee skills, reimagine business models, and boost productivity, particularly through the integration and adoption of […]

Training Course on AI Applications in the Service Sector

Venue -
APO Secretariat
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According to a study by Accenture, AI has the ability to increase productivity by 40% or more. Through data collection, automation, decision-making, and cybersecurity, AI can boost profitability by an average of 38%. This can help free up valuable time for employees. Applications of AI in the service industry particularly boost productivity, client happiness, data-driven […]

Training Course on Applications of Virtual and Augmented Reality

Venue -
Republic of Korea
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VR and AR technologies have been rapidly evolving, impacting various sectors and providing new ways of experiencing products and services. A significant shift is observed in how these technologies enhance training, product design, and customer engagement. A 2020 PwC report highlighted the transformative power of VR and AR for businesses and the economy as a […]

Training Course on Data Analytic Skills for Service-sector Employees

Venue -
Japan
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Digital upgrading is essential for all businesses to improve productivity and stay competitive. The foundation of this transition is the data generated from all aspects of operations, which, with appropriate collection, processing, and analysis, help to optimize management, understand demand, and facilitate innovations that better satisfy the needs of customers. Many efforts for digital transformation […]

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