This P-Talk episode dives into how a mobile app drastically improved public service delivery in Singapore. Dr. Sabrina Luk from Nanyang Technological University introduces Singapore's OneService App, a digital innovation with over 500,000 users and 1.7 million annual reports in 2023. The app enhances public service delivery and citizen participation. It saved 175 man-days monthly […]
Introduced by the late King of Thailand Bhumibol Adulyadej in the height of Thailand’s economic crisis in 1997, the sufficiency economy is a philosophy based on the fundamental principles of Thai culture. It is a method of economic development based on moderation, prudence, and social immunity which uses knowledge and virtue as guidelines for living. […]
In the evolving digital landscape, governments in APO members are recognizing the potential of AI and blockchains for enhanced public services and citizen engagement. These technologies can strengthen egovernment programs, promote public administration transformation, and provide transparent and secure public services. Blockchains are an emerging, disruptive technology that have the potential to transform ICT services. […]
Social enterprises refer to businesses that prioritize purpose over profit in operational and strategic decisions. They exist to solve social and/or environmental problems and reinvest to achieve their goals. Despite varying definitions in different countries, social enterprises are commonly understood as economic entities standing at the intersection of business and social good, spearheading innovative solutions […]
This P-Talk introduces how the creative economy has increased its impact globally and how its role was enhanced by digital technologies. International Advisor Jairaj Mashru of the Global Creative Economy Council gives an overview of the creative economy, its economic size, how advanced digital ecosystems multiply the impact of the creative economy, new careers created […]
SM integrates cutting-edge technologies such as the IoT, AI, robotics, data analytics, and cloud computing to optimize processes, enhance productivity, and improve decision-making in manufacturing environments. In response to the rapidly evolving manufacturing landscape driven by technological advances, the APO and China Productivity Center established the COE on SM in 2019. In 2022, the APO […]
According to the UN FAO (2023), agricultural mechanization is needed to make agrifood systems more sustainable from economic and social aspects, such as labor productivity, poverty reduction, food security, and health and well-being. Machinery is indispensable for modern farming. As human labor has moved from agriculture to other sectors, agricultural workers have been replaced with […]
The smart village concept is a transformative approach that leverages digital infrastructure and innovations to enhance the quality of life and economic opportunities in rural communities. It contributes to addressing urgent needs such as enhancing economic opportunities and preventing urban migration by providing sustainable, innovative solutions for agriculture, energy, healthcare, and education. The adoption of […]
The APO GP concept guides enterprises, especially SMEs, in improving their environmental performance with simultaneous increases in productivity, quality, and employee well-being. The APO Handbook on GP is a guide to methodologies, tools, and techniques for enterprises to adopt for tangible gains. Projects and initiatives following the GP framework to improve the triple bottom line […]
According to a 2024 Harvard University report, open innovation is a strategy that suggests the best ideas, solutions, and people to solve difficult organizational problems. This type of innovation is being used by a growing number of public-sector organizations to adopt good ideas from around the world to improve the delivery of public services. Implementing […]